WE SHIP YOUR ORDER FAST!
WE WILL DISPATCH NEXT BUSINESS DAY ON ALL ORDERS.
Place order before 6 pm for next business day dispatch
We ship via Australia Post from Queensland.
Check the Australia Post website for details and time frames for your area. We are not responsible for delays caused by Australia Post.
Items are all sent via Australia Post and can be tracked on the Australia Post website. You will receive an email from us with tracking info and to confirm your order was dispatched.
Standard Australia Post shipping and handling is flat rate $11.90
Express Australia Post Shipping and handling starts at $20 - Calculated at check-out.
Shipping options are shown at check-out for you to choose.
We deliver to Australian addresses only and do not ship overseas.
* We do not accept changes to addresses and orders nor do we accept cancellations from customers under any circumstances. Please take care at check-out before payment to include the correct information and order the correct items. Thank you for your understanding.
*Once an order has been delivered either to the residence directly or to a local post office pick up point , it is considered to be delivered and we have no further responsibility in this regard. If an item is returned to sender because customers have sent it back without authorisation or its been returned due to lack of picking it up from collection point, no refund will be issued. Sometimes these actions also incur a fee from couriers which will be passed onto the customer should this happen. In addition “return to sender” initiated by customer or collection point , will incur a restocking fee of $15 and no refunds will be issued (only credits for any balance left) No credits for postage paid can be credited as this has been paid to Australia Post. We will not resend packages that have been RTS. Please keep an eye on your package and reach out to us anytime if we can be of assistance. Items can be tracked via the Australia Post website.
*As stated in our Terms & Conditions , we reserve the right to cancel and refund orders anytime as we see fit without recourse and correspondence may or may not be entered into. Should an order be deemed as being fraudulent or suspicious for any reason, we will cancel and refund the order without correspondence. Any orders with addresses that cannot be validated may be cancelled and refunded. We do not sell to re-sellers or on-sellers. Using multiple alias to disguise your identity and providing false and misleading info will be viewed as suspicious and orders may be cancelled and refunded. No correspondence will be entered into. *Any fraudulent and suspicious activity will be reported to relevant authorities.